How It Works

EX + CX on one anonymous pulse platform.

Wellness Pulse lets you monitor the health of your employees (EX) and your customers (CX) with the same 30‑second, anonymous check‑ins—so you never have to choose between people and performance ([source]).

👥

Employee Experience (EX) pulses

Daily or weekly pulses measure energy, stress, and psychological safety across teams, locations, and shifts. Employees answer in under 30 seconds—no logins, apps, or IDs.
Turn “How are we really doing?” into a hard number leaders can act on—without breaking anonymity ([source]).
🌐

Customer Experience (CX) in the same stream

QR codes and links drop 10–second CX pulses into any touchpoint: onboarding, support, renewals, in‑product. Customers share how things felt while the interaction is still fresh.
One view that connects EX and CX, so you can see how team health impacts customer outcomes ([source]).
🔒

True anonymity by design

No IP tracking, no device IDs, no way to reverse‑engineer who said what. Managers see trends by team, location, and function—never by individual.
Employees trust it, so you finally hear the hard truths you need to fix ([source]).
📊

Dashboards your managers understand

Founders see the whole company. Managers see only their team. Ops and HR see cross‑team trends—all in a simple, wellness‑first score rather than a maze of charts.
Designed for staffing, coaching, and prioritization decisions—not just slide decks.
Retention & Revenue

The hidden cost of waiting until people quit or customers churn.

For startups, losing your lead engineer or top seller can be catastrophic. The cost isn't just backfills—it's lost momentum, missed revenue, and a team that wonders who might be next. In high‑growth companies, one departure often sets three projects back ([source]).

In larger organizations, employee turnover costs billions each year in replacement, onboarding, and lost productivity. The same is true on the CX side: unhappy customers rarely tell you before they leave—they just stop renewing or buying.

  • Use EX signals to see which teams are heading toward burnout before resignations land.
  • Use CX pulses to see which journeys are slipping before NPS and revenue drop.
  • Give managers data to defend headcount, fix workloads, and justify CX fixes.
Wellness Pulse turns “we feel like we're losing people and customers” into clear, defensible trends you can show to executives and boards.
EX completion
82%
Average ongoing completion rate across company sizes once the pulse becomes part of the rhythm ([source]).
CX response time
< 10 sec
Typical time for customers to complete a quick, contextual pulse during real interactions.
Setup
5–10 min
Average time to get your first team live with EX + CX pulses ([source]).
Pricing model
$30
Flat per‑team / per‑location per month—no per‑user surprises ([source]).

Built for every company size.

Whether you're a 5‑person startup or a 5,000‑person enterprise, you get the same simple EX + CX engine—without the enterprise software overhead ([source]).

Startups (5–50)

Founders who actually know their team.

Get a feel for morale on every sprint and launch without adding a heavy HR tool. Spot burnout in your core team before it kills shipping velocity or causes a key departure.

Growing companies (50–500)

Scale culture without losing the signal.

Department‑level dashboards, manager views, and simple exports give you a clean wellness and CX story as you add layers and locations.

Enterprise (500+)

Enterprise‑grade, minus the bloat.

SSO, HRIS integrations, and governance controls that keep Security happy—while employees still experience Wellness Pulse as a lightweight, anonymous check‑in.

Some numbers that stay boring on purpose.

Your teams don't need another “program.” They need a tiny habit that gives you a reliable signal week after week ([source]).

82%
Average completion rate across company sizes.
30 sec
Average time to complete a daily EX check‑in.
99.8%
Platform uptime over the last 12 months.
5–10 min
Typical setup time for your first team.
Simple, transparent pricing

One flat price: $30 per team / location.

No per‑user math, no implementation line items, no negotiated “platform” fees. You pay a simple $30 per month per team or location, and that's it—whether you have 5 or 500 employees on that team ([source]).

Most EX and CX tools start in the low thousands, add per‑seat pricing, and still struggle to get busy teams to participate. Wellness Pulse stays boring on purpose so finance and HR say “yes” faster.

See Real-World Examples

Discover how Workplace organizations use anonymous wellness monitoring.

View Workplace Case Studies →