How It Works

Daily staff check‑ins your nurses won't roll their eyes at.

Wellness Pulse was designed in partnership with frontline clinicians. Short, focused pulses track fatigue, stress, and burnout risk without feeling like another survey from “corporate.”

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Staff wellness check‑ins

Two‑minute, mobile‑friendly surveys tailored for nurses, physicians, and support teams. We track fatigue, emotional load, moral distress, and perceived support—then roll it into a simple wellness index per unit and service line.
No logins or passwords Works on shared devices
Staff answer from break rooms, badge kiosks, or phones—no apps, no training required.
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HIPAA compliance by default

We sign a BAA with every healthcare customer and treat wellness data like PHI—even though it's anonymized. AES‑256 encryption at rest, TLS 1.3 in transit, and role‑based permissions mean your compliance team can sleep at night.
BAA required to go live Audit logs for every action
We've passed security assessments at major health systems who now rely on us for staff wellness monitoring ([source]).
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Works with your EMR & SSO

We don't replace your EMR—we sit alongside it. Out‑of‑the‑box integrations for Epic, Cerner, and Meditech plus SSO via your existing identity provider. Staff use the accounts they already have; IT doesn't get another fire to put out.
Epic / Cerner / Meditech APIs SAML & OIDC SSO
Designed to pass InfoSec review in days, not months ([source]).
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Dashboards built for hospitals

Nurse managers see only their unit. Service line leaders see their departments. C‑suite gets a system‑wide view—with all data anonymized and aggregated so individual staff can't be singled out.
Unit & service line views System‑wide trends
Every view is built to support real staffing and quality decisions instead of vanity metrics ([source]).
Stay Ahead of Burnout

Alert thresholds that trigger action, not panic.

Set your own thresholds for what “concerning” looks like. When a unit trends into the red, the right leaders are notified with context—not just a scary number.

  • Define alert thresholds per unit, role, or service line based on your own tolerance for risk.
  • Choose who gets notified—unit leaders, nursing leadership, CMO, CNO, or wellness teams.
  • Receive weekly digest emails so you can track trends without being flooded with alerts.
  • Export anonymized data to CSV or PDF for Joint Commission, state regulators, and internal quality reviews ([source]).
Security & Compliance

Built for HIPAA, Joint Commission, and your security team.

Wellness Pulse is hosted on SOC 2 Type II infrastructure, with HIPAA‑grade encryption and the reporting your auditors expect—without forcing clinicians to learn yet another complex system ([source]).

HIPAA & BAAs

HIPAA‑grade from day zero

We sign a BAA before you go live. All data is encrypted with AES‑256 at rest and TLS 1.3 in transit, with PHI confined to your chosen data region. Every action is logged with timestamps and user IDs so audits are straightforward.

  • BAA required for production use
  • Region‑locked data residency
  • Role‑based access controls
  • Full audit logs for all activity
Infrastructure

Enterprise‑grade hosting

Hosted on AWS or Azure with 99.9% uptime SLA, quarterly penetration testing, and backups every 6 hours (kept for 30 days). Disaster recovery is tested monthly, so your wellness data is there when you need to show a regulator or a board.

  • SOC 2 Type II infrastructure
  • Quarterly penetration tests
  • Automated backups every 6 hours
  • Disaster recovery exercises monthly
Reporting

Audit‑ready reporting

Built‑in templates for Joint Commission, CMS quality reporting, and state health department audits. Custom report builder for internal quality and wellness initiatives, complete with date ranges, methodology, and data source notes ([source]).

  • Joint Commission‑ready exports
  • CMS & state report templates
  • Custom report builder
  • CSV / PDF export in one click
Malpractice & Quality

The hidden cost of staff burnout in your malpractice exposure.

Medical errors driven by staff burnout can cost a health system millions. One mistake from an overworked nurse or resident doesn't just harm a patient—it can trigger malpractice claims, reputational damage, and increased insurance premiums.

The AMA estimates that physician burnout alone costs \\(\\$4.6\\) billion every year in errors and malpractice claims, while facilities with documented wellness programs often see 20–30% reductions in malpractice insurance premiums ([source]).

Wellness Pulse gives you a defensible trail showing that you monitor staff wellness, act on concerning trends, and proactively support at‑risk units—critical context when payers, regulators, or insurers ask what you're doing about burnout.
Evidence for quality committees Inputs for risk management Support for insurer negotiations
Why It Works

Designed for the realities of hospital life.

We built Wellness Pulse to fit into the rhythm of clinical work: shift‑based schedules, rotating teams, shared devices, and constant interruptions. If a nurse manager or resident needs a training manual to use a tool, it's not going to work here.

  • No logins, apps, or passwords for staff—just a secure link or kiosk.
  • Anonymous by design so staff actually tell you how they feel.
  • Dashboards that answer the questions your CNO and CMO actually ask.
  • Implementation measured in days, not quarters.
“No IT headaches—works through your browser” isn't marketing copy; it's the requirement we hear from every hospital we talk to ([source]).
Staff participation
87%
Completion rate across nursing, physicians, and support roles once fully rolled out.
Setup time
< 1 week
Typical timeline from signed BAA to first staff check‑ins for a single facility.
IT effort
Minimal
Browser‑based with optional EMR & SSO integrations added when you're ready.
Data residency
Regional
Data stays in the US or your selected region for regulatory alignment ([source]).
Simple, transparent pricing

One flat price: $30 per team / location.

No per‑user math, no “implementation” line items, no surprise overages. You pay a simple $30 per month per team or location, and that's it—whether you have 12 nurses or 120 on that unit.

Most enterprise EX/CX tools bill in the thousands per month, with per‑seat pricing, integration fees, and long contracts. Wellness Pulse keeps it boring on purpose: $30 / team / month and you're live—so even small hospitals and clinics can afford hospital‑grade wellness monitoring.
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