How It Works

Guest & staff check‑ins your team can actually run during service.

Wellness Pulse was designed around real hospitality reality: slammed services, rotating teams, and guests who don't have time for long surveys. Quick, anonymous pulses capture wellness and safety signals without slowing down operations ([source]).

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Anonymous guest wellness tracking

QR codes on tables, room keys, and event signage route guests to a 10–30 second check‑in that measures perceived cleanliness, safety, comfort, and staff attitude—without collecting names or room numbers.
Guests get a simple, mobile‑first flow that feels like a quick text, not a survey.
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Real‑time safety & hygiene protocols

Track compliance with cleaning schedules, food safety checks, and crowd management in real time. When patterns suggest stress or corners being cut, managers get contextual alerts—not just a dashboard they review once a month ([source]).
Helpful for health inspections and internal audits when you need to show your safety story.
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Integrates with your venue stack

Connect Wellness Pulse to your PMS, POS, or event tools so you can slice wellness by event, space, or booking type—without adding another login for your teams.
Keep your existing systems; add a wellness signal that sits beside them.
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Dashboards built for GMs & ops

Property managers see their location. Event leads see their events. Corporate sees trends across locations and brands—with all data aggregated so guests and staff stay anonymous.
Every view is tuned for real decisions: staffing, training, and where to invest in the guest journey.
Brand & Liability

The high cost of a single bad night in hospitality.

Food poisoning from stressed, overworked staff can shut down your restaurant permanently. One bad review about staff attitude can kill your business. One viral video of a frustrated employee treating customers badly can destroy your brand and cost millions in lost sales ([source]).

The National Restaurant Association estimates that food safety violations alone cost restaurants \\(\\$2.2\\) billion annually in fines and lawsuits ([source]). Venues with documented wellness and safety programs see 10–20% reductions in liability insurance premiums.

  • Use anonymous data to show insurers you monitor staff stress and guest safety continuously.
  • Back up your crisis response plans with real trend data instead of gut feel.
  • Protect your brand by spotting patterns before they become headlines or lawsuits.
Wellness Pulse gives you a defensible trail that you monitor wellness and act on emerging risks—not just a comment box guests may or may not find.
Insurance impact
10–20% ↓
Typical liability premium reduction for venues with documented wellness programs ([source]).
Incident cost
\\(\\$2.2B\\)
Annual cost of food safety violations for restaurants in fines and lawsuits ([source]).
Response time
< 15 min
Typical time from negative trend detection to manager alert for on‑site follow‑up.
Staff coverage
Front & back
Track wellness for FOH, BOH, housekeeping, and security—all without identifying individuals.
Why Hospitality Venues Choose Us

Turn invisible stress into clear signals you can act on.

Wellness Pulse gives hotels, restaurants, and venues a single view of how guests and staff are really doing—so you can protect experiences, revenue, and reputation ([source]).

Enhanced guest confidence with visible, QR‑based wellness touchpoints.
Improved safety protocols backed by real‑time data instead of paper logs.
Live monitoring across rooms, dining, events, and common areas.
Seamless integration with your PMS, POS, and venue management tools.
Actionable guest experience insights, not just star ratings.
Competitive advantage when guests choose venues that visibly prioritize wellness.

Perfect for every hospitality venue.

Whether you're running a single boutique hotel or a portfolio of venues, Wellness Pulse adapts to your spaces, staff, and guests.

Hotels & Resorts

Stay‑wide wellness coverage.

Monitor wellness across rooms, lobbies, pools, spas, and restaurants so you can spot issues before they hit TripAdvisor. Understand which amenities make guests feel safest and most cared‑for.

Conference Centers

Keep attendees and organizers in sync.

Track attendee comfort during multi‑day conferences and corporate events, from air quality to crowding to staff responsiveness—with signals broken down by room and session.

Event Venues

Safer weddings, concerts & special events.

Understand how guests feel at key moments of the night. Combine guest and staff wellness trends so you can debrief what went well—and where to invest before the next big event ([source]).

Guest Experience

Make wellness part of the experience, not another form to fill out.

Guests don't want to download an app or complete a 10‑minute survey. They want to feel safe, relaxed, and heard—and to know that if something feels off, someone will act quickly ([source]).

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Peace of mind built‑in.

Guests see that wellness and safety are being monitored in real time, which builds trust before they ever interact with your staff.

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10–30 second check‑ins.

Simple QR scans route to anonymous check‑ins that fit between courses, sessions, or elevator rides—no apps, no accounts.

Rapid on‑site response.

When wellness or safety scores dip, the right manager gets context in minutes so they can send staff, adjust staffing, or intervene before issues escalate.

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Personalised service at scale.

Aggregated insights help you tune music, lighting, staffing, and service flows for each venue, without tracking individual guests.

Simple, venue‑friendly rollout

Add a wellness signal to every stay, service, and event.

Wellness Pulse gives you a single, anonymous pulse engine for guests and staff—without heavy training, new hardware, or complex contracts. You keep your existing PMS, POS, and event tools; we give you the missing wellness signal that protects your brand and your bottom line.

Prefer to start small? Launch on one property or event, then expand once your team sees the signal quality.

See Real-World Examples

Discover how Hospitality organizations use anonymous wellness monitoring.

View Hospitality Case Studies →